Roadblocks to Your Business Success (and Solutions)

Success with your Avon business is a choice – It doesn’t happen on accident and it’s rarely caused by luck.

The most successful Avon representatives make a recurring choice to learn their business, experiment with the tools available to them, master their sales craft, and exercise creativity and flexibility in overcoming any obstacles in their path to success.

Oftentimes, the things which we perceive to be the obstacles standing in our path to success can be easily overcome with a willingness to try something different or learn how to utilize a new resource! There’s almost always a way around any obstacle!

Sometimes, the things that we perceive to be roadblocks to our success turn out to be the pathways to even greater success! You’ll never know unless you keep moving forward!

Here are some of the most common “ROADBLOCKS” I’ve heard from other reps, along with a few solutions and tips to overcome each:

ROADBLOCK #1: I CAN’T AFFORD TO BUY BROCHURES TO PASS OUT – Good news!! Avon offers us a FREE digital version of the brochure to share with as many customers as we want! There’s a version of the digital brochure which is an exact page-by-page digital replica of the printed brochure AND a very cool interactive version with tutorial videos, a virtual makeover tool, foundation shade-matching tool, and MORE!! You can even create your own CUSTOMIZED version of the digital brochure to showcase the specific products you want to feature!! And it’s all FREE for you to use! All reps also have access to their online store link, shareable videos, and other social media assets which you can use to promote your business!

TIP: In addition to all of the FREE DIGITAL SALES TOOLS, Avon offers a wide variety of FREE TRAINING on how to use all of our Avon-provided sales tools, along with a variety of FREE social media sites! You can find all of the training and other helpful resources in the AVON U TRAINING section of avonnow.com!

ROADBLOCK #2: I CAN’T AFFORD TO PURCHASE PRODUCTS Good news!! With Avon, you never have to stock an inventory of products, so this is not an issue. You can simply order exactly the products your customers would like. Collect payment from them when they give you their order, so you’ll always have the funds you need to cover the cost of their order.

As far as personally purchasing some items to try for yourself, start by making a list of products which Avon sells that you already spend money on at some other retailer… shampoo, dish soap, body wash, deodorant, laundry detergent, hand cream, hand sanitizer, lip balm, etc. Each campaign, purchase a couple of those items from yourself (at your discounted representative cost) instead of from some other store. Tell people about the things you love to turn your personal experience with the products into sales and earnings in your pockets!

ROADBLOCK #3: I DON’T DRIVE OR CAN’T GET AROUND TO DELIVER ORDERS – Good news! As an Avon representative, you have a FREE online store link, which you can share with customers across the United States. When they shop online, they can have their orders shipped directly to them from Avon. YOU get the earnings on those sales! It’s convenient and easy for your customers and allows you to sell and earn without even leaving your home!

TIP: You can set your online store to “Direct Delivery Only” using the “Personalization Tool” on the Web Office page of avonnow.com (under the Manage Business tab).

ROADBLOCK #4: I DON’T KNOW MANY PEOPLE – Good news! Your Avon business can actually be a wonderful way to meet people! In fact, most of my best customers are people I connected with BECAUSE of Avon (not people I knew before I started my Avon business). The more you promote your business (online, with brochures, through friend referrals, at events, etc.), the more people you will connect with and the bigger your business will grow!

TIP: Setting up a FREE Google business page can make it easier for people in your area to find you! A FREE Facebook business page is another great way to make yourself visible and showcase the products you have available.

ROADBLOCK #5: I LIVE IN A SMALL TOWN – Good news! You are not limited to selling within your small town. You can sell to anyone, anywhere in the United States. Your potential customer base is anyone in the United States. Think beyond your small town!

ROADBLOCK #6: THE PEOPLE I KNOW ALREADY HAVE AN AVON REP – Good news!! There are tons of people out there who do NOT already have an Avon rep! Some of those people already love Avon, but haven’t seen a rep in years. And there are so many other people are out there who are not yet aware of what Avon has to offer in 2020!! Make yourself and your business visible, so customers can find you! Promote online, distribute brochures, put a sign on your car and/or in your yard, wear an Avon t-shirt or hat while you’re out running errands, give Avon as gifts, etc.! The more visible you make yourself, the easier it will be to connect with new customers!

ROADBLOCK #7: THE PEOPLE I KNOW AREN’T INTERESTED IN AVON – In actuality, the people you know may think they’re not interested in Avon based on what they think they know about Avon from when their grandmother used it years ago. Avon in 2020 is a whole NEW AVON!

TIP: When people express doubts about their interest in Avon, encourage them to just take a look through the catalog. They will most likely be surprised by the wide variety of beautiful, modern, premium-quality products they will find, including entirely new product categories which they may not even realize that Avon offers! There’s truly something for everyone in Avon’s product collection. Your job is to showcase what you have to offer! Introduce the world to the NEW AVON!

ROADBLOCK #8: I DON’T HAVE ENOUGH TIMEGuess what? It doesn’t actually take a ton of time to start moving in the direction of a successful business!

I like to say…

You don’t have to do EVERYTHING, but doing nothing gets you NOWHERE. Just do SOMETHING!

Consistently doing a little something each day can add up to big results! Start by carving out a few minutes a day to do a bit of self-paced training in the AVON U TRAINING section or make a few posts on social media or send an email out to prospective customers or send a message to follow-up with current customers! You can also find ways to blend your Avon business into your regular daily schedule. Got some errands to run? Keep brochures in your car to distribute as you’re out and about! Got some time to burn waiting for a child to finish a sports practice? Hop on your phone and make a post about your business on social media!

ROADBLOCK #9: AVON DISCONTINUED MY CUSTOMER’S FAVORITE PRODUCT – There have certainly been a lot of recent updates to our product collection. While some products have sadly found their way to the discontinued list, many beloved classics have remained and a tremendous assortment of new, improved products have been added.

TIP: Help your customers to discover the new and improved products that we have to offer. Offer a small discount the first time they try a new product and remind them of Avon’s product guarantee. Try saying something like…

“Unfortunately, that particular foundation has been discontinued, BUT we just introduced a new foundation formula which has been very popular so far! It comes in 30 different shades and has a lovely matte finish just like your previous foundation. If you’d like to give that one a try, we can use the shade-matching tool to find the best match for your skin. I’ll even give you a 10% discount on the foundation and if it doesn’t work for you, we can try a new shade/formula or I can give you a refund!”

ROADBLOCK #10: MY CUSTOMERS WON’T SPEND $350 ON A FACE CREAM – That’s ok! Most people won’t spend $350 on a face cream! Fortunately, Avon only has one $350 face cream in our entire product collection, whereas we offer a very long list of other face creams, at a range of prices from $5.49 to $39.99. In other words, our product collection includes items at every price point, whether a customer is looking for a bargain-priced skin care solution or an ultra-luxurious skin care experience! Promote what you have to offer and let the customer decide which items best meet their needs and their budgets!

ROADBLOCK #11: AVON CHANGED A TOOL, PRODUCT, OR PROCEDURE – There’s a reason why they say that the only thing certain in life is change! Avon could not have existed as a company for 134 years without change! As uncomfortable as change can sometimes be, it’s often a necessary part of the road to remaining competitive and relevant in a rapidly changing world. Yes, things change sometimes and yes, it can sometimes feel uncomfortable to adjust to changes, but change can also be the path to a brighter future. When change happens, take the time you need to become familiar with the change. Ask for help from the Avon community if you need it! Then figure out how to make the change work to your advantage, so you can keep moving towards your goals!

ROADBLOCK #12: COVID-19 AND SOCIAL DISTANCING ARE PREVENTING ME FROM WORKING MY BUSINESS – The ongoing pandemic has certainly impacted many things in our lives and changed the way we do many things, but it does NOT need to slow your business! Avon offers so many things which customers are looking for (home-cleaning products, hand sanitizers, face masks, face shields, gloves, professional quality hair-coloring kits, hair root touch-up, and more) at great prices! And with the holidays on the way, more customers will be eager to skip the stores for their holiday shopping! Through your online store, you can offer your customers direct-delivery of the items they’re looking for, allowing them to shop from the safety and convenience of their home! For your local customers, you can also offer no-contact doorstep delivery and/or pick-up. No-contact payment options like PayPal or Venmo can be another useful solution! Instead of in-person holiday shopping parties or events, host an online party this year! (ONLINE BONUS – You can include more people online, since distance doesn’t matter!) Your Avon business is your work-from-home solution to making extra money from the safety of home, while simultaneously helping customers to safely and conveniently access the items they need!

In summary, the path to success may be paved with occasional obstacles, but there’s almost always a way past! If you’ve made the choice to be successful with your business, don’t let small roadblocks stand in your way. When it feels like something is holding you back from success, take a step back from the situation to see it more clearly, than figure out your path around, over, or straight through that roadblock!

Your AVON Holiday 2020 Sales Tool Kit

The holiday season is the BEST time of year to be an Avon representative!

And even though 2020 has presented some unique challenges in all areas of our lives, the next couple months are still bursting with opportunities to grow your business and make more money!

Will you seize the opportunities that are available to you?!?

I’ve gathered together a collection of tips and ideas to help you make the most of the 2020 holiday sales season!

Check out the links below!!

How to Make $500 (or more) This Holiday Season

How to Become a “Personal Holiday Shopper” for Your Customers

How to Host an Online Holiday Shopping Party

Avon Holiday Sales Tips (2020)

Build Your Business with Avon Holiday Gift Bundles

Avon Holiday Sales Tips – How to Make the Most of the Peak Sales Season

As an Avon representative, the holiday sales season offers a tremendous opportunity to connect with new customers, grow your sales, and make more money… not just during the holiday season, but long-term with your business!

What exactly makes this time of year so special for your business?

  • Our beautiful, bright, and shiny holiday items are perfect for capturing attention! Customers who previously scrolled right past your other Avon promotions may slow down for the pretty holiday items! Once you’ve got their attention, you’ve got an opportunity to show them all of the other things you have to offer!
  • Many people shop more during this time of year, as they seek perfect gifts for everyone on their holiday shopping list! Avon has tons of perfectly giftable items to offer!
  • It’s typically easier to attract new customers and gain sales during this time of year, making it a prime time to expand your business. You can then continue building your relationship with this new customers as we enter the new year!
  • Customers can shop your Avon business online and have their items delivered directly to their homes, anywhere across the United States, making it a safe and convenient way to do their holiday shopping!

There are a few things you can do to make the most of these next few months, to experience lasting growth and higher earnings with your Avon business:

TIP #1The holiday sales season starts NOW. It’s already happening! Don’t wait until November or December to begin your holiday promotions and sales. Plan, promote, and begin collecting pre-orders NOW!!

TIP #2 Holiday items are limited-supply! They are also incredibly popular amongst many, many customers. Many items WILL sell out! Your best bet for securing the best product availability for your customers is to promote early, collect orders ahead of the campaign and submit your orders right at the beginning of each campaign ordering window. Check out the campaign ordering windows for each of the 2020 holiday campaigns in the pic below!

(P.S. If an item your customer wanted sells out, respond by telling them they’ve got great taste and selected one of our most popular items, which unfortunately sold out. Then suggest a couple replacement items they might like and consider offering them a small discount on the alternate items! This approach will keep your customers feeling happy, satisfied, and cared for, even if a particular item they wanted is not available.)

TIP #3 – Another way to ensure your customers get the best product availability is to encourage customers to place their orders through your online store early each campaign, so they can secure their must-have items! Your online store updates to the next campaign one day before the ordering window opens for the new campaign!

TIP #4 – Use the INVENTORY ALERTS page (under the Manage Business tab on avonnow.com) to keep track of product availability.

TIP #5 To sell more and earn more, promote your business more! This is a prime time of year to go big with your business promotion! Pass out more brochures, share your digital brochure link more regularly, post more often on social media!

TIP #6 – To ensure you have the materials you need to promote your business far and wide this holiday season, be sure to order your brochures two campaigns ahead. Many reps utilize this time of year for business growth, so brochures are in high demand, just like the products! Don’t wait to get the materials you need to grow your business!

TIP #7 – If brochures sell out for a particular campaign, use all of the FREE digital sales tools which are available to you. (Not sure how to use all of the digital sales tools? Check out the extensive training available in the AVON U TRAINING section of avonnow.com)

TIP #8Be creative with your business promotions during this time of year! Host an online holiday shopping party, run special deals/promotions, offer your services as a personal holiday shopper, etc.!

TIP #9 – Make the most of every brochure you pass out or link you share by following up a few days later to see if your potential customer has any questions! Let your customer know when you’ll be submitting your next order, if there’s anything they’d like you to add for them!

TIP #10 – As your customers shop for people on their holiday shopping lists, remind your customers that they deserve to treat themselves too! Offer to help them select the perfect skin care items to address all of their skin concerns! This is one way that you can turn your holiday shopping customer into a year-round customer! (Don’t know enough about our skin care items to be able to confidently make recommendations? Check out the product training and other resources in Avon U to become an expert in the items you’re selling!!)

How to Host an Online Holiday Shopping Party

Each year, for as long as I’ve been a rep, I’ve been hosting an Avon “Holiday Shopping” Party!

Over the years, it’s grown to become a bigger event, where a few friends of mine who sell other items also set up in my home to promote their products – like our own private holiday vendor event.

We each invite our friends and encourage each of those friends to bring along a friend or two. Everyone shops and chats while we enjoy festive bubbly beverages and delicious snacks and holiday music plays in the background. I set up a table of Avon items to showcase what we have to offer and I sell gift-wrapped holiday gift bundles as well as take orders from the brochures.

It’s always a ton of fun and a very successful night of sales (and earnings) for all of us!

This year, due to the COVID-19 pandemic, I will not be hosting an in-person event, BUT we’re still going to party… ONLINE!!

Hosting an ONLINE HOLIDAY SHOPPING PARTY can be a great way to bring together a large group of potential customers, from all across the United States, to do some of their holiday with YOU, their favorite Avon rep!

There are a few ways you can host an online party:

  • Host a holiday shopping party yourself – invite your personal friends/customers to join the party group and encourage them to invite some of their friends too
  • Co-host the party with a few friends who sell other things – all hosts invite their personal friends/customers to the group and encourage all of those friends to bring along more friends
  • Ask a friend or customer to host the party – hostess invites their personal friends into the party group and encourages those friends to invite a few more friends

The main idea is to gather as many people as you can together online to showcase your products, offer some great deals, and help everyone to select the perfect items for everyone on their holiday shopping lists!

Here are a few more steps and tips for hosting an online holiday shopping party:

  • Set up a Facebook group for your Holiday Shopping party to take place in. Give your group a fun and festive name!
  • Get as many people as you can into the group! Invite people to join and then encourage them to invite friends to the group too.
  • Encourage everyone who joins the group to register with their email on your online store (by clicking “Sign In” and creating an account) before the party officially begins. This will enable you to send them promotions (free shipping offers, discounts, free gifts, etc.) using the Promotion Tool (located in the Manage Business section of avonnow.com) so if they see something they like during the party, they can benefit from the special promotions when they order!
  • Over the course of the weeks leading up to the holidays, use the group to regularly share pics of products, your shopping link, and special deals.
  • Select an evening or two to host the main “party”! During that main party time, pull out all of the stops! Share pics of products, do videos to demo products you have on hand, play fun games to get people engaged (small prizes are always a great motivation), host giveaways, etc.! Use the Promotion Tool to share a promotion with everyone who’s registered on your online store to encourage shopping during the main party time!
  • In your party group, share your online store link and digital catalog regularly, model how to use the Virtual Makeover Tool, create/share a customizable digital brochure focused on holiday decor/gifts, and post tons of perfectly giftable product pics!
  • For local customers, you can use your party group to post pictures/videos of ready-to-give, cellophane-wrapped holiday gift bundles which you can offer to customize and do free no-contact doorstep deliveries of to make Avon gift-giving fun, easy, and convenient!!
  • Most important, have fun and make it feel like a party!!

How to Offer “Personal Shopper” Services this Avon Holiday Season

HOLIDAY SALES TIP(S)!!

Promote yourself as a personal holiday shopper to make gift-shopping easy, safe, affordable, and convenient for all of your customers!

Avon has so many incredible, perfectly giftable items in this year’s holiday product collection! As an Avon rep, you can add a personal touch to the holiday shopping experience to make it easy for your customers to find great gifts for everyone on their shopping lists!

Here are a few ideas on how to market yourself as a personal holiday shopper:

  • Set up a dedicated holiday shopping Facebook group, focused on promoting holiday gifts and decor! Call it something fun like “Amy’s Avon Holiday Gift Shop” or “Amy, the Avon Holiday Shopping Elf!”. (Use your own name, of course!) Post tons of pics in the group, do videos to showcase products, and invite people to register on your online store (by clicking “Sign In” then creating an account), so you can share special discounts and promotional offers with them (using the Promotion Tool, which you’ll find under the Manage Business tab on avonnow).
  • Encourage customers to share a bit of info about the people on their holiday shopping lists with you, along with their gift budget for those people. Send them back a customized list of gift ideas in their budget for the people on their shopping lists! Offer a special personal shopper discount on their order of any suggested items!
  • Put together a flyer/image showcasing your Top Ten Avon Holiday Gift Ideas, with info on how to order. Email it to all of your customers and post it on your social media!
  • Offer the make custom Avon gift bundles, cellophane-wrapped and ready to give! (A nice bow and gift tag are great finishing touches!)
  • Offer free no-contact doorstep delivery and/or pick-up for your local customers.
  • As your customers shop for others, remind them that they deserve a little TLC too! Offer to suggest a new skin care regimen for the new year, to address any of their personal skin care concerns! Avon has something for all skin types and all skin concerns!

How to Make $500+ this Holiday Season with your Avon Business!

Check out this sample plan for making $500 (or more) during the holiday sales season (C23 – C1)!! Any representative can make this happen, if you utilize your resources and sales tools wisely and regularly!

The key is to start preparing NOW. Order the brochures you need to promote your business two campaigns ahead. Brochures will be in high demand, as many reps utilize this prime time of year to grow their businesses!

Ordering brochures early will also allow you to collect orders in advance of each campaign ordering window, so that you can submit your orders early to ensure the best product availability for your customers. Holiday items are limited-supply and often sell quickly!

Need to learn more about using all of our free digital sales tools? Dive into that training in Avon U NOW! Don’t wait until we’re halfway through the holiday sales season to learn how to use all of the tools available to us! The opportunity to grow your business and make more money is happening right NOW!! Let’s start earning right away!!

Check out all of the tips and strategies in the image below! More detailed info and tips on things like hosting an online holiday shopping party and presenting yourself as a personal shopper will be coming soon!

Stay tuned…

Avon Holidays 2020 – Sales Tips

The Avon holiday sales season has arrived!

Whether you’ve been with Avon for years or are just starting your business, this is the absolute best time to make connections with new customers, boost your sales, and put some $$$ in your pockets!

And though the ongoing COVID-19 pandemic may have put more physical distance between us and our customers, there are still plenty of ways to have an incredibly successful holiday sales season! Don’t let the incredible opportunity of this time of year pass you by! The holiday season is short, but the growth you can make during this time is lasting!

What exactly makes this time of year so special??

  • Avon has the most beautiful holiday product collections, offering tons of bright and shiny items to attract new customers (even those who shop their beauty products elsewhere). Check out the pics I’ve shared in this post, which showcase just a small fraction of what Avon has to offer this holiday season!
  • Avon has a wide assortment of perfectly giftable items, right at the time of year when shoppers are on the hunt for gifts.
  • There are often tons of vendor events/craft fairs happening during this time of year, which are perfect places to promote your business. (With COVID-19, vendor events may be more limited this year. If events are not happening near you, or you’d prefer to stay more distanced, consider hosting your own online holiday shopping event!)
  • This is the time of year when many people do their most shopping. Many people set money aside all year, specifically for shopping during these next few months.
  • Many gatherings take place during this time of year, giving you the perfect opportunity to share brochures and samples with new potential customers. Avon also makes a great hostess gift for the events that you attend!
  • This is a perfect time of year to host your own festive Avon holiday shopping party, to showcase the great products you have to offer. If you’re remaining safe and distanced due to the COVID pandemic, you can easily host an online holiday shopping party through a Facebook group!!
  • Avon can make a great gift for many of the people on your personal holiday shopping list. By giving Avon gifts, you introduce our fabulous products to people who may want to shop from you in the future. PLUS, as a rep, you get to enjoy a discount on all of your Avon purchases, which saves you money on your holiday shopping! Before heading out to some other store with your holiday shopping list, ask yourself what your Avon business has to offer for the people on your shopping list!!
  • This time of year is also a big time for fundraisers and charitable giving. As an Avon representative, you can offer fundraisers using our fundraising flyers or easy online fundraising system. (Fundraisers connect you with new customers, who may become your customer for life!) You can find more information about Avon fundraising on the “Fundraising Hub” page, under the Manage Business tab on avonnow.com

With all of that in mind, I’ve gathered a few resources for you, to help you to make the most out of this incredible business opportunity!

Take advantage of this fantastic time of year to permanently grow your Avon business! Opportunity is knocking right NOW!!

Click on the links below to learn more about each of the following business-boosting topics:

Tips for Successful Vendor Events

How to Sell Avon Online

Tips for Utilizing Brochures for Avon Sales Success 

Avon Party Tips

Tips for Hosting an ONLINE Avon Party

BONUS HOLIDAY SALES TIPS:

  • Check out the “Marketing Hub” under the Manage Business tab on avonnow.com for tons of tips and info related to promoting your business using all of our (FREE) digital sales tools! Post tons of pics of our incredible holiday products on social media. Post every day and be sure to add your own personal testimonials! (You can find tons of tips, resources and pictures to share on the OFFICIAL AVON REPRESENTATIVE SOCIAL SELLING Facebook page.)
  • Give extra brochures to everyone you know and ask them to share with people they know. Offer thank you gifts or discounts for any orders they bring you.

EVEN MORE TIPS:

  • Check out the Fundraising section of avonnow.com (under the Manage Business tab on avonnow.com) to learn all about both flyer and online fundraisers. Fundraisers are a great way to connect with new customers.
  • Wear and Share Avon everywhere you go (and on social media when you’re unable to be with others in person)… parties, work, errands, and holiday events. Avon jewelry is especially effective at inspiring comments, which opens the door to sharing a brochure and/or your online store link. Take personal pictures to post on social media when you can’t be together with others in person!
  • Side-by-side with promoting the holiday items, be sure to promote Avon’s core beauty product collection, including all of our incredible collaboration products with CHI hair care, The Face Shop, Belif, Elastine, and more! Introducing customers to those new luxurious collections will make them customers for life!

AVON – Have Fun & Make It Personal

Recently, one of my team members asked a really excellent question recently, which sparked a very important discussion…

How do you promote your business online
without your posts sounding like a broken record?

 

My response (which may be the best advice I can give about promoting your business on social media) was:

 MAKE IT PERSONAL!!

Avon has provided us with a tremendously valuable tool in Avon Social (our FREE social media tool, filled with thousands of beautiful product pics and videos to promote your business), which makes regularly promoting your business on social media easy and convenient, BUT your best results will come from your personal posts, which show real-life use of the products with your authentic testimonials and tips!

 
Use the products you’re selling personally, get to know them firsthand, experiment, take before/after pictures, make videos, get the family involved, be creative and have fun with promoting your business!!

 

As an example, check out this little video my sons made today to demo the pineapple corer: https://youtu.be/QHaVUbHzAaY My two youngest sons had a blast filming the segments. My oldest son edited the video together, which gave him something creative to do as our family continues to social-distance! It was fun to make and it’s a creative, personal way to introduce my potential customers (who may not even realize that Avon offers kitchen tools) to the product!

Don’t worry if you don’t know how to edit videos together. Taking personal pics works well too!! Here are a few more examples of recent posts I’ve made to promote my Avon business, all with a personal twist!

You’ll notice that they’re all products my family and I are personally using, I took my own pictures, I shared feedback and tips based on use, and I expressed what I personally love about the products. You can share posts like this on your personal social media pages and/or on your social media business pages!

EXAMPLE #1

EXAMPLE #2

EXAMPLE #3

If you’re not sure how to get started with making your product promotion posts more personal, start with the products you personally know and LOVE!

If you’re not yet able to identify the products you personally love, start by getting to know the products you’re selling. Try a few things, experiment, get your family and friends to experiment with you too, and then start sharing what you love!!

Most importantly, have fun, be creative, and make your business personal!! You’ll be rewarded with higher customer engagement, higher sales, and higher earnings when you do!!

Your 1st Avon Customer (And Most Effective Sales Tool)

Congrats on starting your Avon business!! You are at the beginning of an incredible adventure in building a successful, profitable business.

If you’re like most new Avon reps, you’re probably anxious to find your first customers, but you might be confused about where to begin. Perhaps you’ve posted once or twice on your social media and not had any bites yet. Maybe you’ve even reached out to a few friends and they told you they already have an Avon rep or they don’t use Avon products for x, y, or z reason.

Don’t let any of that discourage you! I’m about to introduce you to your 1st Avon customer and explain how Customer #1 is also your most effective sales tool on the path to more customers and a strong, profitable business!

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Before we meet your 1st Avon customer, allow me to clear up a few common misconceptions about finding customers:

  1. If you’ve posted on social media a few times and the orders have not started rolling in, that does NOT mean that no one is interested. Social media can be a tremendously effective tool for growing your business, BUT it takes more than a couple posts to get results. There are a few simple tricks you can apply to increase your success with attracting customers online. (Check out a few myths, truths, and tips that I’ve compiled about selling online HERE.)
  2. If a few of your friends have told you they already have an Avon rep, that is NOT a roadblock to your success. You can sell to anyone across the entire United States. There are plenty of potential customers out there for all of us! Most reps find their first customers amongst friends and family, but if you give your business a chance to grow, your best customers will likely be people you have not even met yet!
  3. If you live in a small town, where there are already active Avon reps, see above! You are NOT limited to your small town. The entire country is your potential customer base! Promote your business far and wide!
  4. If people have told you they’re not interested in Avon for any variety of reasons, I can almost guarantee you that they have not yet met the new face of AVON in 2020. During the past few months alone, our Avon product collection has grown and diversified enormously! Today’s Avon is not the same Avon that people may be familiar with from years past. While we still offer many of the products Avon is famous for (Skin So Soft bath oil, Glimmersticks eyeliners, Bug Guard, Moisture Therapy, Wild Country cologne, Sweet Honesty perfume, etc.) we now offer a much greater variety of products, including many which are made with today’s interests in mind, using natural, organic ingredients with sulfate-free, paraben-free, gluten-free, and vegan formulations. Additionally, we offer products from other highly-respected beauty brands such as CHI, Belif, Dr. Belmeur, and The Face Shop. We also offer entirely new product categories, such a household cleaners, fashion, and health & safety (face masks, face shields, gloves, hand sanitizers, etc.). Your #1 job is to introduce everyone you know to the new face of AVON!! 

To put it simply, there are plenty of customers out there and they are going to love the incredible products you have to offer. You’ll develop a successful, profitable business as you gradually grow your customer base, one new customer at a time.

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And while many reps build their initial customer base amongst the people they currently know (friends, family members, co-workers, neighbors, etc.), your first customer is someone you know better than anyone… YOU!!!

Remember when I mentioned above that your #1 job is to introduce all of your potential customers to the new face of AVON?? In order to introduce others to Avon, first you need to get to know Avon for yourself!

In fact, becoming your own first Avon customer will equip you with the most important tools you need to find more customers.

Think about it…

If a potential customer asks you for your opinion about a product or a recommendation, how will you offer that information if you have not tried the products??

If you don’t personally use the products you are selling, how are you going to convince other people to try them?

How will you tell people about your personal favorite products if you don’t personally know the products you’re selling??

Aside from being able to offer your personal experience with the products you’ve tried, using the products gives you the opportunity to become a walking talking advertisement for your business as you “Wear & Share” the products!

Now, let me be clear…

I am NOT suggesting that you place an order to stock up on a bunch of inventory. One of the many nice things about Avon is that we never need to purchase a big inventory of items to sell, so unless you have a solid plan for selling on-hand items (for example during a vendor event/craft fair or home party), I do not recommend that you purchase a bunch of stuff to sell.

I am also NOT suggesting that you purchase a bunch of stuff you don’t need, just to give it a try. Money is tight right now for many people and the whole idea of being an Avon rep is to make money – not spend it! It’s not necessary to spend your money on things you don’t need.

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What I AM suggesting is that you shop from your Avon business for items that you and your family already need and use, which you would be spending your money on somewhere else anyway.

  • Do you shampoo your hair? Try one of Avon’s many hair care products, with options suitable for all hair types!
  • Do you brush your teeth? Avon now has a huge variety of oral care products, with and without fluoride. We even have teeth whitening kits, children’s toothpaste, and coming soon… mouthwash!
  • Do you use deodorant? Avon’s Feelin’ Fresh deodorant is the best I’ve ever tried, at a fraction of the cost of other brands!
  • Do you do laundry, wash dishes, or clean your home? Avon now offers laundry detergent, stain remover, dish soap, dish clothes, multi-purpose cleaning spray, cleaning wipes, and more!
  • Do you use insect repellent to protect against mosquitoes, deer ticks, gnats, and other pesky insects?? Your Avon business carries America’s #1 DEET-free insect repellent!
  • Do you cleanse your face or use other skin care products to address blemishes, fine lines/wrinkles, sagging skin, dry/irritated skin, sensitive skin, dull/rough skin, etc.?? Avon’s got skin care products for all of those concerns!
  • Do you wash your hands, use hand sanitizer, wear masks, or use gloves? Yup, your Avon business has all of those things too!
  • What about fun stuff, like makeup, jewelry, or fashion – do you ever treat yourself to those things?? Avon’s got them too (and these items are some of the best for “wearing and sharing” the products in person or through pics)!

Get to know the products you are selling by starting with the things you already need and use. If you’re going to be purchasing those items anyway, you might as well purchase them from yourself!

Avon also offers tons and tons of product training opportunities** every single week to help you get to know all of the products you’re selling, but there’s nothing more valuable than firsthand experience, so start with a few items you already need and go from there!

**For product training opportunities, follow the Avon USA Representatives Facebook page and also check out the “Beauty Buzz” section on the homepage of avonnow.com, where you’ll find updates and links for upcoming training webinars.

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Benefits of Personally Using Avon Products:

  • You’ll enjoy the benefit of your representative discount (as long as your total sales for the campaign are at least $40) on the items you purchase.
  • You’ll gain the sort of invaluable product knowledge which comes from personal use.
  • Every item that you try becomes an opportunity to share a testimonial with potential customers. (Take pics as you use the products and talk about the items you genuinely love.) The products you personally use become sales tools to gain new customers!
  • Your authentic product testimonials will become your most powerful sales tool, so you can grow a strong, profitable business with a wide base of loyal customers!
  • You’ll build your total sales more quickly, to help you earn bonuses, rewards, and incentives from Avon!
  • You can order brochures, samples, and other business tools at the same time when you place your order.

So, if you’ve been wondering how to get started with building your customer base, start with YOU! Order a few items that you’re already in need of for yourself or your family. Try those products, then share your experience with everyone you know, which will increase their curiosity about what you have to offer! Be sure to share a printed brochure (you can order them when you place your order) or your digital brochure link/online store link when you share your product testimonials, so your customers know how to shop with you!

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Ready to place an order, but not sure how? Check out the SHORTCUTS TO SUCCESS course in Avon U Training section (which you can access from the top left corner of avonnow.com) where you’ll find a mini-course on How To Order, which contains a couple helpful video demonstrations!

1st ORDER TIP #1: You can place your order(s) on avonnow.com anytime each campaign. There is no set order date. (Each campaign ordering window lasts for two weeks.)

1st ORDER TIP #2: You can browse all of the available products on avonnow.com. Click Browse Products to search products by category OR click Browse Products, then select “View Brochure” to click through a digital version of the brochure, where you can browse all of our currently available products (click on any product image/description for more info and to add it to your order.)

1st ORDER TIP #3: You can submit as many orders as you like each campaign, but there is a shipping fee added to each order you submit. Most reps prefer to submit one order each campaign, which includes all of the items they’d like personally, any business tools they need (brochures, samples, bags, etc.), along with any customer orders they’ve collected for that campaign. That way, there’s only one shipping fee for everything!

1st ORDER TIP #4: Before you place your 1st order, send a message to a few friends and family and/or make a post on Facebook letting everyone know that you’ll be placing your 1st Avon order. Share the link to your digital brochure in your message and ask your friends if there’s anything they’d like to try. It’s a good idea to mention how many new products Avon now carries and a few things you’re excited to try for yourself!

1st ORDER TIP #5: You can earn bonuses and rewards with your 1st order. Check out the details below so that you can take advantage of the rewards available to you!

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BONUSES WITH YOUR 1st ORDER

Currently, Avon has two incentives for new representatives:

 

1. FREE Product/Sample Bundle and $10 Account Credit – Earn a special bundle of samples and products when you place a 1st order of $60+ through AvonNow.com, plus a $10 account credit for your next campaign on AvonNow.

* Valid on first orders only from C13 through C19 2020 * Eligible orders must be $60+ and must be placed on AvonNow * Excludes direct delivery orders * $10 credit must be used within 28 days.

2. Up to $2000 in EXTRA $$$ BONUSESAvon has a bonus program for new reps, where you can earn up to $2000 in EXTRA BONUSES (on top of your regular commission on your sales), during your 1st EIGHT campaigns!! TIP: Aim for at least $200 in sales for the campaign to start claiming your bonuses!! Click HERE for more details about Avon’s Pathway to Premier program. Complete details are available on avonnow.com