How To Sell Avon – In 10 Simple Steps

If you’re just getting started, you might be feeling overwhelmed by all of the things you need to learn. You likely have tons of questions about the products, how to find customers, how to sell the products, how to place orders, how you’ll get paid, and more!

Don’t worry! It’s totally normal to have a lot of questions when you’re starting something new.  Don’t let your questions stop you from jumping in! You don’t need to learn everything all at once. Just take it one step at a time, and reach out to your upline mentor whenever you’re feeling stuck or confused.

Selling Avon the traditional way (with printed brochures) is really pretty simple – Pass out the brochures, then follow-up to collect orders.

In this blog post, I’ve broken down how to sell Avon (using the brochures) into 10 very simple, uncomplicated steps. I’ve also provided links to more tips, information, and tutorials for many of the steps. In a separate blog post (HERE), I’ll explain how you can sell Avon online, utilizing your online store and the digital brochures.

How to Sell Avon (using the brochures):

  1. Order Brochures
  2. Label Brochures
  3. Pass Out Brochures
  4. Follow-Up
  5. Create Order Invoice
  6. Collect Payment
  7. Enter and Submit Orders
  8. Track Your Order
  9. Prepare Orders
  10. Deliver Orders

Step 1: Order Brochures For the Upcoming Campaign – You can find the complete campaign order schedule on the representative site (www.avonnow.com). Order brochures for the upcoming campaign(s) on avonnow.com (Click “Order Products”, then select “Brochures & Flyers”)

TIP: You may wish to order brochures two campaigns ahead of time, so that you can pass out brochures and collect orders BEFORE the ordering window opens for that campaign. Placing orders early in each campaign’s ordering window ensures the best product availability.

Step 2: Label Brochures – Put your contact info and your online store link on the back of those brochures, so that customers can order the way they prefer – by contacting you or through your online store.

Step 3: Pass Out Brochures – Give those brochures to potential customers.

More Info: Click HERE for tips on building your customer list.

Step 4: Follow-Up – Follow-up with the people you gave brochures to a few days later. Offer to answer any questions, suggest some things they may like, and ask if there’s anything they’d like to order this campaign.

Step 5: Create an Order Invoice – Utilize the Customer Invoicing Tool (located in the Web Office section of avonnow.com) to create an invoice (receipt) for the customer’s order. Click HERE for a tutorial on how to use the Customer Invoicing Tool.

Step 6: Collect Payment – Collect payment from the customer.

TIP: It’s ultimately your choice whether you collect payment upfront or when you deliver, but be aware that you will be required to pay Avon when you submit the orders. Collecting payment upfront ensures that you always have the funds you need to make your payment. 

More Info: Click HERE for tips about collecting payment from customers and paying Avon.

Step 7: Enter and Submit Orders to Avon – Add the customer’s items into your order cart of avonnow.com and submit the orders to Avon.

TIP: Submitting all of the orders you’ve collected for the campaign, from all customers, at the same time will save you on shipping. Add whatever business tools or personal items you need at the same time, so it’s all under one shipping fee.

More Info: Click HERE for a video tutorial on how to place an order.

Step 8: Track Your Order – You will receive a confirmation email after you submit your order, then another email once the order has billed (officially processed). You will then receive an email once your order has shipped. You can track your order under the “Manage Orders” tab on avonnow.com

Step 9: Prepare Orders When your shipment arrives (a few business days after you submit it), sort the items and place them in bags for each customer. Include a new brochure and samples with each order.

Step 10: Deliver Orders – Deliver orders to each customer. Collect payment for any orders you did not collect payment for upfront. Be sure to thank each customer for their order, then follow-up within a few days to see how they like their items and if there’s anything they’d like to order from the new brochure.

BUILD BIGGER SALES ONLINE

The above steps focus on how to sell Avon using the brochures. You can also sell Avon online through your personal Avon web store. It’s FREE to use, easy for customers to shop from, and a fantastic way to build your sales and make more money with your Avon business. For more info about selling Avon through your online store, click HERE.

Wondering how you get paid??

Click HERE for detailed info about how you get paid for your sales.

HELP! I’m Having Trouble Getting Started!

So, you passed out some brochures, posted a few times on Facebook, and maybe even gave out some samples, but no one has placed an order yet.

You might be starting to think that nobody wants what you’re selling or that you’re just not good at selling it.

Hang in there, because neither of those things is true!

Remember, you’re building a business here, the key word being building. Rome wasn’t built in a day, and neither shall your Avon business be.

If you’re not having the success you’d hoped for, step back for a second, think like the BEAUTY BOSS you are, and ask yourself, “What else can I try?

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If you stick with your business, and commit to trying new strategies, you can be successful! YOU are the boss of your Avon business! YOU are in control of your own success! Don’t let any obstacle come between you and that success!

If you’re having trouble finding your first customers, here are TEN ideas to try:

ONE: First things first… Have you ordered and passed out any brochures? Have you shared your digital brochure link on Facebook, by email, messenger, or text? Have you used our Avon Social tool to post pics of the incredible products customers can order from you//

If not, then people don’t know what you are selling! You have to show them!

**Brochures can be ordered at any time from avonnow.com! You can also share your digital brochure link from avonnow.com.

TWO: The fortune is in the follow-up. After you passed out some brochures, did you follow-up with the people you gave brochures to? Following up with your customers is a way that you can offer great customer service. A few days after you’ve given someone a brochure, reach out to them to see if they have any questions about any of the items. Ask if there’s anything they’d like to try a sample of. (If you don’t have that sample on hand, you can order it when you place your first order.) Point out a great deal, an item you think they’d love, or an item you can’t wait to try. Be conversational and enthusiastic about the products, then ask if there’s anything they’d like to order this campaign. Collect their order.

THREE: Let’s say you make that follow-up call, and they are still not interested in ordering this campaign… #1 Give them another brochure next campaign anyway. Maybe they weren’t interested this campaign. That doesn’t mean they’ll never be interested. #2 Ask them if they would be willing to pass that brochure onto someone they know who might be interested. Offer them a thank you gift or discount on a future order, if the person they pass the brochure onto places an order.

FOUR: Have you faced customers who tell you they’re not interested because they don’t wear make-up or they use a different brand of skin care? Hand them the brochure anyway. Tell them to take a look. They will be surprised how many other things Avon offers, besides cosmetics and skin care. There are items for the home, clothing, beautiful jewelry, and more!

FIVE: Perhaps you’ve encountered someone who is worried how the skin care items will work for them or how the clothing will fit or whether the shade of lipstick is the right shade for them? Tell them about Avon’s product guarantee. They can return or exchange any product for any reason at all within 90 days of purchase. It’s risk-free for them to give it a try.

SIX: Have you promoted your Avon business on Facebook? If not, give it a try! Our Avon Social tool (located in the top left corner of avonnow.com) can be a good place to start. If you have posted a few times, and you’re not getting a response, try something new! Make your posts more personal. Let your friends and family members know why YOU love Avon! Let them know why you started your Avon business and ask them if they would support you by checking out your web store. Post about products you can’t wait to try. Go LIVE on Facebook to show everyone the products which came in your starter kit. Tell them what you love about the products as you give them a try.

SEVEN: Incentivize your potential customers to become one of your first customers. Offer a free gift with first order or a little discount on their first order. Everybody loves free gifts and discounts. Call it a Grand Opening special!!

EIGHT: Businesses often have Grand Opening events! Your business should have one too! Your event can be whatever you want it to be. Hold a little girls night at your home and invite friends over to sample the products and shop the brochures. You might also choose to hold an online party to introduce everyone you know to Avon’s great products! Whatever you choose to do, have fun with it.

NINE: Look for customers outside of the friends and family you already know. When I take a look at the customer list I’ve built during my past few years with Avon, most of my regular customers are people I did not know before I started selling Avon. I met them as a result of selling Avon! Look for opportunities to meet new people and expand your customer base. You can meet new customers by asking your friends and family for referrals, doing vendor events, sticking a “Buy or Sell Avon” sign in your yard, sticking an Avon decal/magnet on your car, wearing an Avon logo item while you’re out and about, leaving brochures in waiting rooms, etc.

 

 

Avon Summer Survival Guide

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It’s SUMMER!!

The sun is shining. The kids are home from school. Cool pools and the sound of crashing waves beckon.

When the temperatures rise, it can be easy to let your Avon business drift to the wayside. Don’t let your Avon business wither away in the summer heat. Help it sizzle with summer success, by implementing a few of these summer survival tips for your Avon business!

SUMMER SURVIVAL TIPS for your AVON BUSINESS

  1. Be Consistent – Make sure to get your brochures to your customers every campaign. If doing your normal brochure delivery becomes a challenge during the busy summer, consider using a brochure mailing service, such as campaign-mailer.com. Consistent brochure delivery assures your customers that you are open for business!
  2. Plan for Vacations – Taking a family vacation? Pass out brochures ahead of time and let your customers know if there’s a change to your order schedule. Be sure to also let your customers know that they can shop through your Avon web store anytime at all, and have their orders delivered directly to them! Let your business grow while you’re away!
  3. Promote Summer Products – Avon offers a wide selection of summer products that everyone needs, such as our Skin So Soft Bug Guard, adorable flip flops, and beach-perfect tote bags. We’ve also got illuminating moisturizers, bikini line hair removal creams, and the entire FootWorks collection for pedicure-perfect feet and toes! Use post-it tabs to mark these pages in the brochures before you pass them out. Consider offering a special discount on the identified items.
  4. The Fortune is in the Follow-Up – Your customers are likely as busy with summer fun as you are. Be sure to follow-up with your customers a few days before you’ll be submitting your order. Let them know you’ll be submitting the order and ask if there’s anything they’d like. They’ll appreciate the reminder. Use the opportunity to suggest a great deal on a fun shade of summer polish!
  5. Utilize Your Own Web Store – If you have a slow campaign, consider submitting your order through your web store. Avon representatives get guaranteed 20% commission on web store orders of any size, even small orders! You can also enjoy free shipping on orders of $40 or more through your web store.
  6. Seize the Season – Promote your Avon business during your normal summer fun! Heading to the park with the kids? Bring a few brochures and samples packs to pass out to the other parents there! Going camping or golfing or kayaking? Bring along some Avon Bug Guard for on-the-spot sales. (The Bug Guard towelettes make GREAT samples.) Attending a BBQ? Bring along a basket of brochures for guests to browse.
  7. Become a Walking Advertisement – Advertise Avon as you enjoy your summer fun, by wearing Avon clothing and sandals. Use Avon polish on your sandal-perfect toes. Wear Avon jewelry. Carry an Avon tote. When people comment (and they will!) tell them it’s Avon and offer them a brochure!
  8. Be Social – Avon’s new and improved, mobile-friendly social media center makes it easy to advertise your Avon business on the go! Check out the new social media tutorial on youravon.com!
  9. Go Public – Summer is prime season for flea markets, yard sales, and other outdoor vendor events. Set up an Avon table to promote your business. Offer great deals on summer products that everyone loves, pass out brochures, and offer a small raffle basket to collect contact information from potential new customers!
  10. Keep Your Eye on the Prize – Sales may slow during the summer, but the peak fall/holiday season comes up right after. Keep your eyes on the prize. Be sure to keep your Avon account active during the summer, by placing an order of any size every few campaigns. This will ensure that you’ll be able to enjoy the high earnings of the peak holiday sales season!

New Rep. Exclusive – Building Your Customer List

Once you’ve taken that first step, and signed up as an Avon representative, the next most important thing you need to figure out is…

Who will your customers be?

Many people sign up to become an Avon representatives because they love Avon themselves and they know other people do as well.

YOU may be your very first Avon customer!

You may also have friends and family who already use Avon and are anxious to have you as their Avon representative. There may be other friends and family who haven’t seen an Avon brochure in 30 years and will be surprised to see what a wide variety of products Avon now offers. Other friends or family may be brand new to Avon! You will offer their first introduction.

Whatever your situation is, taking a few minutes to develop and expand your list of potential customers is a great first step on the road to success.

I’m going to walk you through some steps for developing and expanding your Avon customer list!

How to Develop and Expand Your Avon Customer List

  • Take out a piece of paper or use the spaces provided in the booklet, which was included in your Avon starter kit.
  • Start by listing the first people that pop into your head who you think might be interested in seeing an Avon brochure. Most people’s first customers are friends or family. Add those people to your list. **Remember that the people on your list do NOT have to be local to you, since you can sell to anyone across the nation through your Avon web store!
  • Now, think about other people you know, like neighbors or co-workers that you see on a regular or semi-regular basis. Add them to the list too.

Starting to get a little harder to think of people??

  • Pull out your cell phone or pull up your Friends list on Facebook. Who did you miss? Add them to your list. **Remember, Avon is not just for women. There are plenty of products for men and children as well! Everyone you know is a potential Avon customer!
  • Ok, now let’s think for a second of other places where you see people. Perhaps they are people who you are familiar with, but haven’t formally met yet… like people who attend your church or other moms picking up their kids from school or other parents at your child’s soccer game or dance class. These are all potential customers, so go ahead and jot down, “Moms at soccer” or “Ladies in book club”.

How’s that list looking so far? Let’s expand the list even more!

  • Think about places you go during any given week or month, like the doctor’s office, the gym, or the playground. Are there receptionists there who might be interested in seeing a brochure? Could you perhaps ask about leaving a stack of brochures in those offices?
  • Are you part of any clubs or organizations, in your local community or online? Add those people to your list too.
  • What’s near you, in your local community? Are there any senior centers or assisted living communities? What about community rooms at a local apartment complex? Think about places where you may be able to leave a few brochures.

You should have a pretty good looking list right now, but let’s take it one step further…

  • Look through the list you just made. Who on your list might be willing to take a few brochures to share with their co-workers and/or family and friends, in return for some free Avon gifts or a discount on their own order? Mark those people with a “*”.

One last step…

  • Who on that list might be interested in starting their own Avon business? Go through the list and mark them with a “$”, so that you remember to let them know that you can sign them up to your Avon team!

Now that you should have a pretty long list of potential customers, it’s time to get out there and start building your Avon business!!

The key to growing your business is to get your online store link and Avon brochures (printed or digital) in front of the eyes of as many people as possible.

Go through your list to figure out how many brochures you need in order to reach out to everyone on your list, then get those brochures labeled with your contact info and start letting people know your Avon store is open for business!

 

New Rep. Exclusive!! – How Do I Get Paid??

If you’re like most of us, you signed up to become an Avon representative to make money!

Am I right??

Maybe you’re looking to make a little extra cash on the side or maybe you’re looking to replace your full-time income.

Whatever your goals are with Avon, I’m guessing that money figures into it somehow!

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With Avon, we can earn money on our sales in two ways:

  • Through face-to-face “traditional” orders
  • Through our online sales

We earn the same percentage, no matter how you choose to sell, but we get paid the earnings differently. Let me walk you through how you’ll earn your money with your Avon sales.

Traditional Face-to-Face Orders

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Traditional orders are the orders that we collect from customers local to us, typically after they’ve browsed a printed brochure or your digital brochure link. These orders are typically submitted once each campaign (two-week sales period).

With our flexible ordering schedule, you can submit the orders you’ve collected on any day within the two-week campaign ordering window. (You’re welcome to submit multiple orders each campaign, though many reps prefer to submit all of their orders at the same time, to save on shipping fees.) Once you submit your orders, you can begin collecting orders for the next campaign.

TIP: Submitting your orders early in each two-week campaign ordering window can help to ensure the best product availability, particularly for limited-supply items, such as fashion, holiday, and home items.

We enter all of our customers’ orders, personal items for ourselves, demo items for upcoming campaigns, samples, future brochures, etc. into the representative site (http://www.avonnow.com), then submit the orders to Avon. Avon sends all of the items to us to be sorted and delivered to our customers.

Click HERE for a video tutorial on how to enter and submit your orders through the representative site.

For our traditional orders, Avon charges us a discounted price for the items in our order. The discount percentage depends on your sales achievement level. As a new representative, you are considered a “Contender”, which qualifies you for 25% discount/earnings on beauty, jewelry, and wellness items (as long as the total of all of your sales for the campaign is at least $40); 20% on fashion/home items.

Once you reach $5000 in total sales for the year, you’ll become a Premier achiever, and qualify for a boost in earnings (to 30%). You can achieve even higher sales achievement and earnings levels as you grow your business!

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We collect the full brochure price from the customers, pay Avon the discounted rate, then keep the leftovers as our earnings!!

Take this simplified example:

Let’s say that you’ve collected exactly $200 in customer orders (of beauty, jewelry, and wellness items) for the campaign. As a contender, Avon would discount the items in your order by 25% and bill you $150 for the items. You would collect the $200 from the customers, pay Avon their $150, and then keep the remaining $50 as your earnings!

The more you sell, the more you earn!

**In an actual order, Avon would also collect sales tax and shipping and you would charge your customers sales tax and a .75 order processing fee, to help cover shipping. Demo items from the What’s New catalog are also discounted based on your earnings level (25% as a Contender). Business supplies, such as brochures, samples, bags, etc. count towards your sales total, but are billed at the listed prices.

TIP: Be sure that you are collecting the correct amount of money from your customers, based on the brochure price of the items they orders (not the discounted price that Avon will charge you), with your local sales tax and the 75 cents order processing fee added. Click HERE for a photo tutorial on how to calculate your customers’ order totals.

Online “Direct Delivery” Orders

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Online “Direct Delivery” Orders are orders that are placed by customers through our personal web stores. These orders are EASY MONEY in your pocket!! Customers pay Avon directly. Avon handles the processing and shipping. YOU get the earnings!!

For online orders, we earn the same percentage as our face-to-face traditional orders!!

Our commission on online orders gets credited to our Avon account as soon as the order ships. Then, with Avon’s new RAPID-PAY system, if you sign up for Direct Deposit (under the My Account section of avonnow.com), your online order earnings will be deposited directly to your bank within TWO DAYS after the order has shipped to your customer.

NOTE: If there is a balance owed on your Avon account, your online order earnings will apply as a credit towards that balance. To ensure that your earnings go directly to your bank, make sure that there is no remaining balance from the orders you submit through the representative site.

**You can view if anyone has submitted a Direct Delivery order through your online store, by clicking the Web Office link, under the Manage Business tab of avonnow.com. Look for the box on the right which says, “You have…” Avon will also send an email notifying you of any online orders on the day after the order was placed.

**You can view a record of your Direct Delivery earnings by logging into your business site at avonnow.com, clicking on the Manage Orders tab, then clicking on Order History.

**Use social media to promote your online store and increase your direct delivery orders!

**Putting your online store address on every brochure you pass out is another useful strategy for boosting your online sales!

SALES TIP – Trick or Treat!

Halloween is a super-charged opportunity to connect with tons of new potential customers (or team members).

And the best part is… they come to YOU!!

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This Halloween, as you’re preparing your bowl full of candy or treat bags for the costumed ghosts, ghouls, and vampires, don’t forget to prepare some Avon goodies for the adults!

Stock up on extra brochures to pass out to the parents chaperoning their children as they trick or treat, or hand it to the kids to bring home to their moms.

Make it extra fun by putting together Avon treat bags, containing a current/upcoming brochure, a recruiting flyer, a few samples, a piece of candy, and maybe even a special Halloween discount for your new customers!

**If you’re the one walking around with your kids, bring along your Avon treat bags to pass out.

SALES TIP – Harness the Power of Avon’s Guarantee

Avon stands behind all of their products with a 90-Day Satisfaction Guarantee! If your customers aren’t satisfied with their purchase for any reason, they can get a full refund within 90 days.

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Harness the power of that guarantee. Avon’s guarantee makes trying Avon’s products risk-free for our customers!

Consider making flyers with special offers such as:

Try Avon’s Anew Skincare products for 30 days! If you’re not completely satisfied, I’ll take back the unused portion and give you a full refund!

If you ARE satisfied, I’ll give you 10% off your next order of Anew!

This offer highlights the risk-free nature of trying Avon! Avon’s Anew skincare line is AMAZING, so once your customers try Anew, the odds are that you’ll have a skincare customer for life!

Team-Building Tip – Focus on Savings

Not everyone joins Avon to start their own business or make a lot of money. Some people just want to save some money on the things they’re already buying.

As you approach people to offer the Avon opportunity, FOCUS ON SAVINGS!

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Are they already spending money on skincare, haircare, and cosmetics? How would they like to save 20-50% on those costs?

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Will they be buying holiday gifts this year? Decor for their home? Teacher gifts? How would they like to save 20-50% on those costs as well?

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How about items for the home, like slow cookers, wine glasses, serving platters, vases, and MORE? With Avon’s new Avon Living product line, they can save on those things too!

In addition to Avon’s well-known skincare, cosmetics, and fragrance items, Avon offers beautiful sterling silver jewelry, housewares, and name brand items from Cuisinart, Disney, Mikasa, Lenox, and more!

Some representatives sign up just for the savings on items they are already purchasing. Becoming an Avon representative can be a great way to save on holiday shopping and maybe even earn some money by passing out the brochures and sharing their webstore link with a few friends. It doesn’t need to be a big commitment of time or energy or financial investment to join Avon.

Team Building Tip – It’s THEIR Choice

You may not even realize it, but we sometimes fail to offer the Avon opportunity to people because we decide that it’s not right for them.

We subconsciously decide that someone is too busy or doesn’t need the money or isn’t interested in what Avon has to offer.

We decide that they will say NO, before we even give them a chance to say YES.

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Avon is our opportunity to offer. It’s THEIR choice to make.

Offer the Avon opportunity to everyone you know. Let them make the choice about whether or not it’s right for them.

Your most unlikely prospect may become your most successful new team member!!

Avon is for EVERYONE!

Avon is for women and for men.

Avon is for busy people or for people with tons of time on their hands.

Avon is for people looking for a hobby or people looking for a career.

It’s for people who want to do it for a few months to save on their holiday shopping or for people who want to build a profitable business.

Avon is for people who never leave the house without their mascara and favorite lipstick or for people (me) who rub on a little lip balm and call it a day!